This Privacy Policy explains how ANT Enterprise (Pty) Ltd (“ANT Enterprise”, “we”, “us” or “our”) collects, uses, stores and protects personal information when you visit or use our website, contact us, submit an enquiry or otherwise interact with us.
ANT Enterprise is committed to respecting your privacy and protecting your personal information in accordance with applicable South African law, including the Protection of Personal Information Act 4 of 2013 (“POPIA”), where applicable.
By using our website or voluntarily providing your personal information to us, you acknowledge that you have read and understood this Privacy Policy.
1. About ANT Enterprise
Legal name: ANT Enterprise (Pty) Ltd
Company registration number: 2025/913291/07
Country: South Africa
Website: antenterprise.co.za
General contact email: info@antenterprise.co.za
Telephone: 063 721 3471
For privacy-related enquiries, you may contact us using the email above with the subject line “Privacy Enquiry”.
2. What personal information do we collect?
Depending on how you interact with ANT Enterprise, we may collect personal information that you voluntarily provide to us. For example, when you complete a contact or enquiry form on our website, we may collect:
- First name
- Surname
- Email address
- Telephone or mobile number
- Company or organisation name, if provided
- The contents of your enquiry or message
- Any other information that you voluntarily provide to us
We may also automatically receive certain technical information when you use our website, depending on the website’s configuration and the technologies we use. This may include:
- IP address
- Browser type
- Device type
- Operating system
- Approximate location derived from technical information
- Pages visited
- Time and date of visits
- Referring website
- Website usage information
- Cookie and analytics information
We will only collect information that is reasonably necessary for the purposes described in this Privacy Policy.
3. How we collect your information
We may collect personal information:
- When you complete a contact form on our website
- When you request information about our products or services
- When you contact us by email or telephone
- When you communicate with us through social media or other digital channels
- When you request a quotation or proposal
- When you enter into a business relationship with us
- When you voluntarily provide information to us
- Automatically through cookies, analytics and similar technologies, where applicable
Where reasonably practicable, we collect personal information directly from the person to whom the information relates.
4. Why do we collect your personal information?
We collect and process personal information for legitimate and reasonable business purposes, including:
4.1 Responding to enquiries. If you submit your name, email address and/or telephone number through our website, we use that information to respond to your enquiry and communicate with you — for example, to answer questions, discuss requirements, provide information about our services, arrange a consultation or site visit, provide a quotation, or follow up on an enquiry.
4.2 Providing products and services. Where you become a customer of ANT Enterprise, we may process personal information necessary to provide products or services, manage the business relationship and communicate with you.
4.3 Business administration, including maintaining customer and enquiry records, managing communications, preparing quotations and proposals, managing accounts and transactions, maintaining internal records, resolving enquiries or complaints, and protecting our business and systems.
4.4 Improving our website and services using aggregated or technical information to understand how visitors use our website.
4.5 Legal and regulatory requirements, where reasonably necessary to comply with applicable laws, regulations, legal processes or lawful requests.
5. Contact form information
Our website provides a contact form allowing you to request that ANT Enterprise contact you. The form may request your name, surname, email address, telephone number, and message or enquiry. We use this information primarily to respond to your enquiry.
Submitting your information through the contact form does not automatically mean that you have subscribed to a marketing mailing list. If we wish to use your information for electronic direct marketing where consent is required, we will seek the appropriate consent or rely on another lawful basis permitted by applicable law.
6. Direct marketing
ANT Enterprise may from time to time wish to communicate information about our products, services, projects, offers or other business activities. We will comply with applicable requirements governing direct marketing, including POPIA.
POPIA contains specific requirements regarding unsolicited electronic direct marketing. The Information Regulator’s guidance confirms that electronic direct marketing generally requires consent, subject to specific circumstances and exceptions provided for by law. Where consent is required, we will obtain it in an appropriate manner, and where we send permitted direct marketing communications, we will provide an appropriate method for you to request that further marketing communications cease.
7. Your choice regarding marketing
Where our website provides a marketing consent checkbox, it is kept separate from consent or acknowledgement necessary to submit a normal enquiry. Marketing consent is never assumed merely because someone submits a general enquiry. You may withdraw your marketing consent or object to direct marketing at any time, subject to applicable law.
8. How we use your information
We will only use personal information for purposes that are compatible with the purpose for which it was collected, or otherwise as permitted or required by applicable law. We will not intentionally sell your personal information to third parties, and we will not use your information for unrelated purposes without an appropriate lawful basis.
9. Sharing your personal information
ANT Enterprise may need to disclose personal information to certain third parties where reasonably necessary to operate our business or provide our website and services, including website hosting providers, website development providers, form-processing providers, email service providers, cloud storage providers, IT service providers, analytics providers, and professional advisers.
Where third parties process personal information on our behalf, we will take reasonable steps to ensure that appropriate safeguards and contractual requirements are in place where required by law. We may also disclose information where required by law, by a court or lawful authority, or where necessary to protect our legal rights or the security of our website, systems or users.
10. Third-party services
Our website is hosted on Netlify and may use third-party technology and services relating to website hosting, contact form processing, and website performance. ANT Enterprise will update this Privacy Policy where reasonably necessary if our use of third-party services materially changes the way personal information is processed.
11. Cookies
Our website may use cookies and similar technologies — small files or pieces of information that may be stored on your device when you visit a website. We may use cookies to make the website function correctly, remember preferences, understand website traffic, improve performance, and support security. You may be able to manage cookies through your browser settings; disabling certain cookies may affect the functionality of parts of the website.
12. Website analytics
Where analytics services are used, information about website visits may be collected to help us understand how visitors interact with our website, such as device type, browser, approximate location, pages visited, visit duration, and general interaction information.
13. International transfers of information
Some technology and service providers used by ANT Enterprise may operate internationally or may store or process information outside South Africa. Where personal information is transferred across national borders, ANT Enterprise will take reasonable steps to ensure that such transfers are conducted in accordance with applicable South African data-protection requirements.
14. Security of personal information
ANT Enterprise takes reasonable technical and organisational measures designed to protect personal information against loss, damage, unauthorised access, unauthorised disclosure, unauthorised alteration, unlawful processing, and destruction. However, no website, electronic communication system or method of storing information can be guaranteed to be completely secure, so you should exercise appropriate caution when transmitting information over the internet.
15. Data retention
We will retain personal information only for as long as reasonably necessary for the purposes for which it was collected, unless a longer period is required by law, is reasonably necessary for legitimate business purposes, is required for legal proceedings, or we have another lawful reason to retain it. When information is no longer reasonably required, we will take reasonable steps to securely delete, destroy or anonymise it where appropriate.
16. Your rights
Subject to applicable law, you may have the right to request access to, or correction or deletion of, personal information we hold about you; to object to certain processing; to withdraw consent where processing is based on consent; to object to direct marketing; to request information about how your personal information is being processed; and to lodge a complaint regarding the processing of your personal information. Some of these rights are subject to limitations and conditions under applicable law.
17. Requesting access to your information
If you wish to request access to personal information held by ANT Enterprise, you may contact us at info@antenterprise.co.za with the subject “Personal Information Request”. We may require sufficient information to verify your identity before processing certain requests, and we will deal with requests in accordance with applicable law.
18. Correcting your information
If you believe that personal information held by ANT Enterprise is inaccurate, incomplete, misleading or outdated, you may contact us and request that it be corrected or updated. We may request information necessary to verify the requested amendment.
19. Withdrawing consent
Where ANT Enterprise processes personal information on the basis of your consent, you may withdraw that consent, subject to applicable legal or contractual limitations. Withdrawal of consent will not necessarily affect the lawfulness of processing that occurred before consent was withdrawn.
20. Children’s personal information
Our website and services are primarily intended for businesses, organisations and members of the general public. We do not knowingly seek to collect personal information from children where such collection is prohibited by applicable law. If you believe that a child has provided personal information to ANT Enterprise in circumstances where it should not have been collected, please contact us so that we can investigate and take appropriate action.
21. Third-party websites
Our website may contain links to third-party websites, platforms or services that are operated independently from ANT Enterprise. Once you leave our website, we are not responsible for the privacy practices, content, security or policies of third-party websites. We recommend reviewing the privacy policy of any third-party website before providing personal information.
22. Social media
ANT Enterprise may maintain profiles or pages on third-party social media platforms. Interactions with ANT Enterprise through these platforms may be subject to both this Privacy Policy and the privacy policies and terms of the relevant platform. We encourage users to avoid publishing confidential or sensitive personal information publicly on social media.
23. Data breaches
If ANT Enterprise becomes aware of a security compromise involving personal information, we will take reasonable steps to investigate, contain and address the incident. Where required by applicable law, we will notify affected data subjects and/or the relevant regulatory authority in accordance with the applicable requirements.
24. Information Officer
ANT Enterprise will maintain the appropriate information-governance arrangements required by applicable law. For enquiries relating to our Information Officer, please contact info@antenterprise.co.za.
25. PAIA
The Promotion of Access to Information Act 2 of 2000 (“PAIA”) may also apply to ANT Enterprise. Where applicable, information regarding access to records held by ANT Enterprise may be addressed through our PAIA manual and relevant procedures. PAIA contact: info@antenterprise.co.za.
26. Changes to this Privacy Policy
ANT Enterprise may update this Privacy Policy from time to time where our website or services change, we introduce new technologies or third-party services, applicable legislation changes, or our information-processing practices change. The latest version will be published on this website, and the “Last Updated” date above indicates when the policy was most recently revised.
27. Contact us
ANT Enterprise (Pty) Ltd
Registration number: 2025/913291/07
Email: info@antenterprise.co.za
Telephone: 063 721 3471
Address: Johannesburg, Gauteng, South Africa
Please include sufficient information in your request for us to understand and respond to your enquiry.
28. Complaints
If you believe that ANT Enterprise has processed your personal information unlawfully, we encourage you to contact us first so that we can investigate and attempt to resolve the matter. You may also have the right to lodge a complaint with the Information Regulator of South Africa.
Information Regulator of South Africa
Website: inforegulator.org.za
Email: enquiries@inforegulator.org.za
Telephone: 010 023 5200
29. Contact form privacy notice
ANT Enterprise collects the personal information provided in our contact form, including your name, surname, email address and telephone number, for the purpose of responding to your enquiry and communicating with you regarding our products and services. Your information will be handled in accordance with this Privacy Policy and applicable South African privacy laws.
30. Acceptance
By submitting information through our website, you acknowledge that you have had an opportunity to review this Privacy Policy and understand how ANT Enterprise may process your personal information for the purposes described above. Nothing in this Privacy Policy limits or excludes any rights or protections that cannot lawfully be limited or excluded under South African law.